Webinar: Preventing Grievances – Building a culture of early resolution and conflict management

It's estimated that formal grievances costs UK business £28.5 annually, many could be resolved through early intervention and informal approaches.

Join us as we explore the rise in formal grievances being raised across organisations and how to address conflict before it escalates.

There’s been a significant increase in formal grievances, something we’re seeing with our clients and reflected across the UK, leading to costly Employment Tribunals, disengaged employees, higher staff turnover, and spiralling costs. ACAS estimates that workplace conflict costs UK businesses £28.5 billion annually, yet many grievances could be resolved earlier through informal approaches.

What you’ll learn:

• Understanding conflict in context
• The emotional drivers of conflict
• Making your policies work harder
• The power of mediation
• Building line manager capability
• Self-awareness as a leadership tool

You’ll leave with practical strategies to reduce the time, cost, and stress of formal grievances and create a workplace where issues are tackled early, openly, and with confidence.

Register for the webinar here.

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