19 Oct 2020 2:26 PM

Recently we’ve had a query from clients who have taken on new staff, who have found that they have been unable to obtain National Insurance Numbers (NINo).

This is the latest information from HMRC:

Although HMRC usually wants employees to provide you with their NINo as soon as possible to make sure their National Insurance records are correct. You can employ someone before they get their NINo provided you are able to confirm they are legally entitled to work in the UK.

Due to COVID-19, the Department for Work & Pensions (DWP) is only able to offer a NINo service to a limited number of applicants.

In order to allocate a NINo for employment purposes DWP has a legal requirement to confirm that the applicant has the right to work in the UK and their identity. At present it is only possible to accept applications from those who were granted permission to work in the UK by the Home Office prior to them coming to the UK. This is possible because DWP can validate these applications with the Home Office.

For all other applicants (UK/EU/EEA/citizens) who have not interacted with the Home Office, their identity and right to work is, under normal circumstances, confirmed by DWP at a face to face interview. Unfortunately, due to the COVID-19 pandemic, it has been necessary to temporarily suspend this face to face service.

It is not possible, due to the requirement to examine customers’ ID documents, to offer a virtual service. However, to support the reinstatement of our NINo service, DWP is developing a digital solution in order to reintroduce the process incrementally during the Autumn.

If you have any questions on this or any related matter, please contact us.


Author: Sue Hancock